Welcome to our store! Here, every item is made to order, ensuring you choose exclusivity and quality, guaranteeing that each piece is unique and crafted with care and attention to detail.
Production Time
As each piece is made to order, we require an additional production time, which varies depending on the type of product. On average, our items take between 7 to 14 business days to be crafted.
Returns
We understand that sometimes things don’t go as planned, and your satisfaction is our priority. That’s why we offer free returns for all our products. If, for any reason, you are not completely satisfied with your purchase, you can return it at no additional cost. Simply follow the return instructions on our website, and we’ll take care of the rest. We want you to shop with confidence, knowing you can rely on a simple and hassle-free return process.
Return Conditions
- **Return Period:** Returns must be requested within 7 days from the date of product delivery.
- **Product Condition:** The item must be in its original condition, unused, unwashed, and with all original tags and packaging intact.
- **Customized Products:** Made-to-order or personalized items are not eligible for return, except in cases of manufacturing defects or order errors.
Return Process:
1. Provide the order number and the reason for the return.
2. Receive a return authorization code and a shipping label.
3. Securely package the product and send it back using the provided label.
4. **Refund:** After we receive and inspect the returned product, we will process your refund. The amount will be credited to the original payment method within 7 to 10 business days.
